Neuroaffirming Therapeutic Services That Put You First
We provide person-centred, rights-based NDIS support including behaviour support, speech therapy, and occupational therapy — all delivered with genuine respect for who you are.
A Team That Genuinely Cares About Your Journey
Lumen Therapeutic Services is a dedicated NDIS provider committed to delivering neuroaffirming, person-centred therapeutic support. Our team of qualified professionals brings together expertise in behaviour support, speech therapy, and occupational therapy.
We believe every individual deserves support that respects their identity, autonomy, and strengths. Our approach is grounded in the understanding that neurological differences are natural variations of human experience — not deficits to be fixed.
Whether you're an NDIS participant, a family member, or a support coordinator, we work collaboratively to create meaningful outcomes that matter to you.
How We Work With You
Our methodology is built on four core principles that guide every interaction, every plan, and every outcome we work towards together.
Person-Centred Practice
We start with you — your goals, your preferences, your strengths. Every plan is tailored to your unique needs and aspirations, not a one-size-fits-all approach.
Neuroaffirming Framework
We celebrate neurological differences. Our support is designed to empower, not to 'normalise'. We work with your neurology, not against it.
Rights-Based Approach
Your rights are at the centre of everything we do. We advocate for your autonomy, dignity, and full participation in decisions about your support.
Evidence-Informed Methods
Our practice is grounded in current research and clinical evidence, while remaining flexible and responsive to your individual experience and feedback.
Comprehensive Therapeutic Support
We offer a range of NDIS therapeutic services designed to support your goals, build your capacity, and enhance your quality of life.
Behaviour Support
Our Behaviour Support Practitioners develop positive, proactive strategies that reduce restrictive practices and improve quality of life. We work with you to understand the function of behaviours and build supportive environments.
- Functional Behaviour Assessments
- Positive Behaviour Support Plans
- Restrictive Practice Reduction
- Family & Carer Training
Speech Therapy
Our Speech Pathologists support communication in all its forms — verbal, augmentative, and alternative. We help individuals find their voice and connect meaningfully with the world around them.
- Communication Assessments
- AAC Device Support
- Language Development
- Social Communication Skills
Occupational Therapy
Our Occupational Therapists help individuals build independence and participation in daily activities. From sensory processing to life skills, we focus on what matters most to you.
- Sensory Processing Support
- Daily Living Skills
- Fine & Gross Motor Skills
- Environmental Modifications
Training & Consultancy
We provide tailored training and consultancy for families, support workers, and organisations. Build capacity and confidence in providing neuroaffirming, person-centred support.
- NDIS Plan Management Guidance
- Support Worker Training
- Family Education Workshops
- Organisational Consultancy
What We Stand For
These commitments guide everything we do. When you work with Lumen, you can expect these values in every interaction.
Dignity & Respect
Every person we support is treated with unwavering dignity and respect. We honour your identity, your choices, and your right to self-determination.
Collaboration
We work alongside you, your family, and your support network. Real outcomes come from genuine partnership, not top-down directives.
Transparency
We communicate openly and honestly about our processes, recommendations, and any limitations. You always know what to expect.
Cultural Safety
We are committed to providing culturally safe, inclusive support that recognises and respects diverse backgrounds and identities.
Continuous Growth
We are always learning — from current research, from our colleagues, and most importantly, from the people we support.
Safety First
Your physical and emotional safety is our highest priority. We actively work to reduce restrictive practices and promote positive support.
Meet the People Behind Lumen
Our team of qualified professionals brings diverse expertise and a shared commitment to neuroaffirming, person-centred practice.
Dr. Sarah Mitchell
Principal Behaviour Support Practitioner
PhD Psychology, Board Certified Behaviour Analyst
Sarah leads our behaviour support team with over 12 years of experience in positive behaviour support. She is passionate about reducing restrictive practices and building capacity in families and support networks.
James Chen
Senior Speech Pathologist
MSc Speech Pathology, Certified AAC Specialist
James specialises in augmentative and alternative communication (AAC) and has extensive experience supporting autistic individuals and those with complex communication needs. He believes everyone has a voice.
Dr. Priya Sharma
Lead Occupational Therapist
OTD, Sensory Integration Certified
Priya brings a neuroaffirming lens to occupational therapy, focusing on sensory processing, daily living skills, and creating supportive environments. She has over 10 years of experience in disability services.
Michael Torres
Training & Consultancy Lead
MSW, NDIS Specialist Consultant
Michael delivers training and consultancy to families, support workers, and organisations. His practical, engaging workshops build real-world capacity in neuroaffirming practice.
What People Say About Us
Hear from the individuals, families, and professionals who have experienced the Lumen difference.
“Lumen completely changed our family's experience with NDIS support. For the first time, we felt truly heard. The behaviour support plan they developed was practical, respectful, and actually worked for our son.”
“The speech therapist at Lumen helped my daughter find her voice through AAC. They never tried to make her communicate 'their way' — they met her where she was and built from there. The progress has been incredible.”
“As a support coordinator, I've worked with many providers. Lumen stands out for their genuine neuroaffirming practice. They don't just talk about person-centred care — they live it in every interaction.”
“The occupational therapy support I received from Lumen was life-changing. They helped me understand my sensory needs and develop strategies that actually work in my daily life. I finally feel understood.”
“Lumen's training workshop for our support team was the best professional development we've ever had. Practical, evidence-based, and delivered with real passion. Our whole team came away inspired.”
“What I appreciate most about Lumen is their transparency and honesty. They don't overpromise, they communicate clearly, and they always follow through. It's a partnership built on trust.”
Frequently Asked Questions
Got questions? We've answered some of the most common ones here. If you can't find what you're looking for, please don't hesitate to reach out.
Neuroaffirming practice means we recognise and respect neurological differences as natural variations of human experience. We don't try to make autistic people, ADHDers, or other neurodivergent individuals appear 'neurotypical'. Instead, we focus on understanding your unique strengths, supporting your needs, and helping you thrive as your authentic self. This includes respecting sensory needs, communication preferences, and autonomy.
Yes, Lumen Therapeutic Services is a registered NDIS provider. We meet all NDIS Practice Standards and Quality Indicators. Our services are available to NDIS participants who have funding for behaviour support, speech pathology, or occupational therapy in their plans.
You can access our services if you are an NDIS participant with relevant funding in your plan. Contact us for a free initial consultation where we can discuss your goals and how we can support you. We also work with support coordinators and plan managers to ensure smooth service delivery. Self-managed and plan-managed participants are welcome.
We support individuals across the lifespan — from children and adolescents to adults and older adults. Our team has experience working with people of all ages and can tailor our approach to suit developmental stages and life circumstances.
We offer both in-person and telehealth options to ensure accessibility regardless of your location. In-person sessions are available in major metropolitan areas, while telehealth allows us to support participants across regional and remote Australia. We'll work with you to find the most effective delivery method for your needs.
Our approach to behaviour support is positive, proactive, and person-centred. We conduct thorough functional behaviour assessments to understand the 'why' behind behaviours, then develop individualised support plans that focus on building skills, modifying environments, and reducing the need for restrictive practices. We always prioritise the dignity and rights of the individual.
Absolutely. We believe families and carers are essential partners in the therapeutic process. We actively involve them in goal-setting, provide training and education, and ensure strategies can be consistently applied across all environments. We also offer dedicated family education workshops.
All our practitioners hold relevant tertiary qualifications and are registered with their respective professional bodies. Our team includes Board Certified Behaviour Analysts, Certified Practising Speech Pathologists, and registered Occupational Therapists. All team members undergo regular professional development and supervision.
Ready to Get Started?
Whether you're looking for support for yourself, a family member, or a client, we're here to help. Reach out today for a free, no-obligation conversation.
Let's Start a Conversation
Whether you're an NDIS participant, family member, or support coordinator, we'd love to hear from you. Get in touch and we'll respond within one business day.
Get in Touch
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